SHIPPING POLICY

PROCESSING TIME-

All orders are processed within 5 business days or sooner depending on the volume of orders. All orders using the United States Postal Service USPS & UPS. Priority/Free Shipping orders are processed within 5 business days from the date of purchase. Orders placed on the weekends, holidays will be processed the next business day.

ADDRESS VERIFICATION-

Due to cardholder security, all orders must be shipped to the credit card billing address, we do not ship to alternate addresses. The billing and shipping address must be the same to avoid cancellation.

Because cardholder security is important to us; Xquisite Kurves will not allow shipping to an address that is different than your credit card billing address. Any attempts to use a different address will result in a pending authorization. This pending authorization will automatically be refunded within 3 to 5 business days and your order will not be processed.

REFUSED PACKAGES-

If your package is refused or returned from USPS, you're responsible for the shipping cost to re-ship the package. Xquisite Kurves does not issue refunds nor reimburses shipping fees.

LOST PACKAGES-

We are not responsible for lost packages or unclaimed packages , All Priority Mail packages are shipped with Signature Confirmation with Insurance up to $100

In the event of a lost package the customer must file a claim directly with USPS and is not the responsibility of Xquisite Kurves.